Digital Gift Card FAQs

 

1. How can customers access gift cards which were misplaced or never received?

Customers can click Resend gift cards from their order confirmation email. This link will only work if the order has been fulfilled.

2. Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.

3. Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.

4. Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.

5. Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.

6. Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.

7. Can gift cards be reloaded?
No, you can't reload a gift card.

8. How do customers check their balance?
Customers can't check their own gift card balance, but we (She's Simply Beautiful) can check the balance and send the information to the customer. Contact us here to provide us with you contact information with a detailed request which includes your gift card code.

9. Can I apply a discount to the purchase of a gift card?
No.